Policies

(Please note that all services purchased expire after 6 months)

Now servicing Downtown Vancouver along with the West Side &  East Side. If you are outside our service areas we are more then happy to meet new clients within our catchment areas.

​

Payments & Bookings

Please note all packages must be used within 6 months of date of purchase.

Refunds will not be offered, as a small business we hope you can understand the limitations once payment has been made.

​

Cancelation Policy

No shows or cancelled appointments with less than 48 hours’ notice will be counted as one training session. Please try your very best to make all scheduled appointments. Training is a commitment to your dog. All training sessions must be completed within 6 months from the date of signing the policies waiver. Any training sessions not completed within that time frame will be forfeited. 

 

Photos & Videos

We often take photos and videos (mostly of your dog) & may choose to post on social media. If you like, you have the option to opt out of this on your waiver form.

​

Acceptable Equipment

• Harness

• Flat Leash (no retractable's)

• Muzzles

• Flat Buckle Collars

​

Unacceptable Equipment

• Choke Chain Collars

• Martingale Choke Collars

• Prong Collars

• Shock Collar

• Slip Lead (should only be used in rescue or vet offices)

C

Contacting Q&A

Preferred form of contact is email at qandadogtraining@gmail.com. Expect a response within 48hrs. The best way to reach us is via email. Will not respond to text messages.

​